Shipping Policy

At Rockingham CPAP, our commitment is to offer our customers seamless and efficient delivery services across Australia. We understand the importance of receiving your products promptly and securely. This policy outlines our shipping procedures, options, and costs to ensure a transparent and satisfactory shopping experience.

Processing Time

Orders are typically processed within 24-48 hours.

We strive to dispatch your orders as quickly as possible to minimise waiting times.

In the event you require an urgent supply, please call our team, who will do all they can to assist you.

Shipping Partners

We exclusively use Australia Post for our delivery services, ensuring reliability and trackability.

Shipping Prices & Options

Free Standard Shipping: Available on all orders over $300, utilising Australia Post standard delivery with tracking and signature on delivery.

Standard Shipping: For orders under $300, a flat rate of $9.99 applies. This option includes Australia Post standard delivery with tracking and signature on delivery.

Express Shipping: Available for any order at $19.99, using Australia Post Express Post. This service also includes tracking and signature on delivery.

Local Pickup

We offer a “Click and Collect” option for local customers who prefer to pick up their orders directly from our store.

Customer Service

For any inquiries or need for assistance regarding shipping, our dedicated customer service team is here to help.

Contact us at [email protected] or on (08) 6186 6636 for personalised support.

We value your business and are dedicated to ensuring that your experience with Rockingham CPAP is smooth and fulfilling. Should you have any further questions about our shipping policy, please do not hesitate to reach out.